Dear Dcoin users:
As digital currency is known to more people, there is an increase in illegal conduct such as fraud and scam. We hereby remind users that these fraud and scams need to be carefully screened to avoid financial losses. Due to the irreversibility of blockchain and the anonymity of user information, once the transfer occurs or the account information is compromised, your funds may not be recovered!
The latest scams:
1. Asking user account numbers through SMS, leading users to fake phishing websites.
2. Guiding users to a fake phishing website and to make "asset conversion"
3. Guiding users to a fake phishing website and asking for "account unfreeze"
4. Faking Dcoin employee ID/badge to increase credibility, and ask users to send personal information on the excuse of black money, high risks, freezing on accounts, and requiring operations.
Pretending to be a Dcoin staff to contact users
Inviting users to a friend request or community by pretending to be Dcoin staff or operation team.
Typical scams also include the following methods:
Sending a social media or email link, or QR code, and let the user click it to fill in the account information, or log in to the corresponding account and bank account, and other activities, in order to steal your assets.
Asking users to remote-share the devices with the fake "Dcoin customer service" and guide to operate your account. In addition, they could also take your personal information by asking you for a mobile phone verification code, Google verification code or authorized remote login and others.
Sending you a fake URL to guide you to transfer assets to a so-called "secure account", or to a designated account address to complete "account unfreezing”, or "asset conversion" and others.
Faking official text messages, emails, phone calls for reasons such as involving in black money, high account risk, freezing account, requesting for verification or 2FA on the phone, or for scanning a QR code and others.
Security reminder: Staff of any platform and judicial and public organization will not actively contact you on the grounds that your account is at risk of money laundering. They will not ask you for any password, verification code information, and will not allow you to download and access third-party screen-sharing software; Illegal activities previously have asked users to carry out asset transfer operations such as buying and withdrawing coins. Please pay attention to Dcoin announcements on our official website for any Dcoin-related information updates, and carefully screen out fraudulent behaviors, and avoid capital losses.
In addition, the official customer service of the Dcoin will not contact users by phone. If you encounter any problems, please check with the online customer service as soon as possible.
How to distinguish the authenticity of websites, emails, and others?
You can confirm the authenticity of the email and website through the official verification channel of Dcoin. Dcoin official APP download link: https://www.dcoin.sg/cn/getApp
Please do not download anything provided by an unofficial personnel. You can confirm the authenticity of the email and website through the official verification channel of Dcoin. Official customer service channel: https://www.dcoin.sg/cn/
If you receive an email from Dcoin, please verify the sender information as soon as possible. In addition, please be sure to enable the anti-phishing program under to set multiple protections.
Risk Note: Compared with general financial investment assets, the market for digital assets may change dramatically as speculative demand and the restrictive environment. Even if there is a loss, the responsibility for judging the investment of the digital asset will be vested in the investor himself. Please do not invest blindly, and be careful in your judgment.
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Medium : https://medium.com/dcoin-exchange
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